Common Questions
- Who is required to have a laptop and when?
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Students entering the Professional Development Sequence (PDS) of courses in the following majors are required to have a laptop:
- EC-6 ESL
- EC-6 Bilingual
- Special Education
- Applied Movement Science * Students need laptop in the semester prior to the start of the PDS
Check the details for each program to confirm when the PDS will begin.
- Do I have to purchase a new laptop?
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You do not have to purchase a new laptop if you have one the meets the requirement. You may also be able to upgrade the laptop you have to meet the requirement.
- Should I buy the laptop early or at the start of the PDS?
- Some students choose to purchase the required laptop prior to the start of their PDS. Others choose to use another computer until the start of their PDS approaches. Choosing the latter gives students to the option to purchase the latest laptops. However, students who purchase the required laptop early will not be required to purchase a second laptop, even if the specifics of the requirement change.
- Can I buy a tablet computer instead of a laptop to meet the requirement?
- The program steering committee is closely monitoring the changes in devices as they are released. At this time, the tablets do not offer the same full set of features and therefore a laptop will be required.
- Do I have to purchase at the UT Campus Computer Store?
- No, you may obtain a laptop that meets the requirement from any source you choose. However, you will only receive the additional program discount by purchasing a COE bundle at the campus store.
- How can I insure against loss, theft, or accidental damage?
- The AppleCare warranty does not cover loss, theft, or accidental damage. The Worth Ave. Group offers this type of coverage.
- Who is eligible to purchase a COE bundle at the UT Campus Computer Store?
- Any current UT COE student, faculty, or staff is eligible to purchase a COE bundle.
- What training is available for students and faculty?
- Program faculty will schedule an orientation for students at the beginning of the PDS. This orientation covers the hardware, software, and any other important items so students are prepared. Faculty can also schedule in-class trainings closer to the start of an assignment involving technology. Outside of trainings, students can also visit the Laptop Help Desk for any additional questions they have. Faculty can receive technology integration support and schedule in-class trainings with the IDEA Studio.
- What if the Help Desk is closed?
- All laptops covered under the AppleCare warranty can be taken to any Apple store for support if the Help Desk is closed. In addition, students can call the AppleCare support team at (800) APL-CARE (800-275-2273).
- To whom can I address additional questions?
- Additional questions can be directed to Chad Fulton
- Is there additional equipment available for checkout?
- Yes, cameras, tripods, and other peripherals are available for checkout from the Learning Technology Center.
Last updated on March 6, 2013