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UTcreate Help Desk

The UTcreate Help Desk is part of the College of Education’s Learning Technology Center and provides Apple laptop support services for the faculty and students in the UTcreate program. Whether you’re having a hardware or software problem or need help backing up your files, UTcreate is here to help!

UTcreate Help Desk

Hours:
Mon-Thurs 8:30am-5:45pm
Fri: 8:30am-4:45pm
Sat-Sun: Closed

SZB 536
512-471-6072

Email UTcreate

Check out the UTcreate Blog!

Get the latest technology news and tips. Learn the tech secrets that will make your work easier and more productive. Pick the brains of the super-smart UTcreate staff and get answers to all those nagging technology questions. It’s all on our UTcreate Blog.

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UTcreate Help Desk Services

The knowledgable and friendly UTcreate staff provide many services including:

  • Diagnosis of hardware and software problems of Apple MacBooks for students and faculty in the UTcreate program.
  • Assistance with backing up files
  • Configuration of software on Apple laptops to meet UTcreate requirements.
  • Shipment of laptops to Apple for free, warranty-covered service.
  • Checkout of loaner laptops when laptops have been sent to Apple for repair.
  • Assistance and limited training for basic laptop software.

More Details on UTcreate Services