Technical Help

The LTC provides technical help related to College-owned computers and other technical issues. It also provides technical help related to instructional support.

Click the tabs below to learn how to access the kind of help you need, whether you are faculty, student, or staff.

For help with:

If you are a Graduate Student and need help related to your work as a TA or GRA, follow the guidelines in the Faculty tab.

  • For help related to a required laptop, and with basic laptop software, visit the UTcreate Help Desk:
    E-mail lhd@austin.utexas.edu
    471-6072
    SZB 536

  • To learn to use digital media production equipment, contact LTC Services:
    417-3234
    SZB 536
    Or, e-mail Rob Donald to schedule an orientation.

For help with:

  • College-owned computers, data networks, Web and database servers, and other technical issues, contact the LTC’s Help system:
    E-mail help@edb.utexas.edu
    Help System Web page
    471-HELP

  • Basic laptop software, visit the UTcreate Help Desk:
    E-mail lhd@austin.utexas.edu
    471-6072
    SZB 536
    UTcreate Help Desk Information [link to UTcreate Help Desk website info]

Last updated on May 10, 2013