Technical & Network Services

Ryan Baldwin at whiteboard drawing network diagram

Ryan Baldwin plans the Xserve RAID volume configurations employed by our automated back-up service.

Technical and Network Services provides computer and technical assistance to College of Education faculty and staff. To request help from the “tech team,” please send email to Help, or submit the Web form at https://help.edb.utexas.edu. If your computer is down, call 471-HELP. Requests are acknowledged, and every effort is made to attend to requests as quickly as possible.

An optional Automated Back-Up Service is available for faculty and staff computers on the College network. Send a help request to begin this service.

Web Services: Technical and Network Services also supports and maintains the College’s Web servers. For more information on Web support and access policies, view the Web Services page or send a help request as described above.

Last updated on March 21, 2013